Can I return a product and receive a refund?

Refund eligibility

You may request a refund within 14 days of purchase, but only in the following cases:

• The product key has NOT been viewed (not revealed/downloaded)
• The product key is faulty (invalid or already used)

How to request a refund

• If your key has not been displayed, follow the refund request guide
• If your key is faulty, contact Customer Support with details

Important notice

If the product key has already been revealed or viewed, it is not eligible for a refund.

Due to the nature of digital products, once a key is exposed, it cannot be revoked, deactivated, or resold.

Summary

• Refund possible → Unused (not viewed) or faulty key
• Refund not possible → Key already viewed